Eugéne Roux

25 February 2014

1 Personal Details

Full Names Eugéne Roux
Contact Details +27 82 453-3430 (Cell)
Date of Birth 21 September 1966
Marital Status Married
Nationality South African
Languages English and Afrikaans
Driver’s Licences Codes A and EB
Hobbies & Interests Linux and UNIX,
Fantasy and Science Fiction,
South African Music,
Ancient European, African and
Medieval European History.
Goals & Objectives Increase my C and C++ proficiency,
Increase my Perl and Python proficiency,
Certify on Solaris and AIX,
Expand my Web-development knowledge further,
Become more involved in the UNIX and Linux communities,
Expand my current skill in UNIX and Network troubleshooting,
Become more “au fait” with the UNIX system’s kernel internals,
Study more of the IETF Internet standards (RFC’s), and
Keep up with new advances in UNIX, Linux and Network Technologies.

2 Courses and Training

2.1 Information Technology

Certification RedHat Certified Engineer (RHCE)
RedHat Certified System Administrator (RHCSA)
Institution TorqueIT
Workshop Linux for System Z Technical Workshop
Institution IBM
Course Senior Leadership Programme
Institution Standard Bank Global Leadership Centre
Certification ITIL v3 Foundations
Institution Pink Elephant
Courses Intermediate SysAdmin for the Solaris 9 OS (SA-239)
Advanced SysAdmin for the Solaris 9 OS (SA-299)
Network Admin for the Solaris 9 OS (SA-399)
Institution CS Holdings
Qualification SCO Unix Instructor
Institution Academy of Computer Education
Certification SCO Master Advanced Certified Engineer (Master ACE)
SCO Advanced Certified Engineer (ACE)
Institution Pin Point Training

2.2 Military

Qualification Junior Supervisor’s Course
Institution South African Air Force College
Qualification Educational Technologies I
Institution College for Educational Technology

3 Employment History

3.1 Standard Bank of South Africa (January 2009 — Present)

I was recruited by Standard Bank to fill the role of a senior Systems Administrator and Technical Lead within their UNIX team.
My duties include overview, automation and integration of both the AIX as well as the Solaris environments, in addition to giving technical support and expertise to the Linux footprint at Standard Bank.
I was also tasked to revisit and revise their scripts, processes, policies and procedures and to add value where I saw gaps.
While my most significant project might have been the refresh of their home-grown Authentication, Authorisation, Accounting and Auditing system,


and their home-grown PUM (Privileged User Management) System,


; my most satisfying one was probably the design and implementation of the “mypasswd” Password Self-service system which allowed users to reset their own passwords in an easy, secure and audit-able fashion.

3.2 Eirteic Consulting Africa (October 2007 — December 2008)

Eirteic (now known as Envisage Solutions) approached me to fill in a role in their consultancy as a combination Senior NMS Consultant and Systems Architect.
Duties included both the Design and Implementation of NMS systems at various Customers’ sites, acting as an escalation source for Consultants and other Senior Consultants in South Africa as well as being on call to assist in the troubleshooting of thorny issues on-site at particularly sensitive clients.
While at Eirteic the achievement I’m most proud of was writing and implementing a modular correlation engine in the Netcool Impact Policy Language which allowed the centralisation of the correlation of events from various sources in Netcool, binding them together under a single root-cause, and then the subsequent de-correlation of events when the root-events cleared.
Reason for Leaving:
I was approached by Standard Bank with an offer that would stretch my abilities and allow for growth into new areas of expertise.

3.3 Vodacom (April 2004 — September 2007)

Vodacom needed a senior UNIX Systems Engineer to oversee the administration of their Motorola Operational Management Centres for Radio (OMC-R) systems team.
While my primary duties were initially related to the Motorola OMC-R systems, additional duties included assisting in the management of all Vodacom’s OSS (Operational Support Systems) and being seconded to various other departments to assist in projects as diverse as EAI (Enterprise Application Integration) and Network Performance Management from the very beginning.
During the EAI Project the evaluation team and I assisted the company in evaluating the two products (webMethods and WebSphere) for applicability to their business processes and in evaluating the ease of integration into company processes. In doing so we had to evaluate the products with vendors assistance in implementing a very comprehensive Proof of Concept in an extremely limited time-span to demonstrate concrete value.
I thereafter moved to the Enterprise Management team where I assisted in the management and administration of the Network Management systems and the automation of manual processes to allow the team to better utilise its people.
Reason for Leaving:
I had decided to relocate back to Gauteng to assist my wife at the time in handling personal issues.

3.4 Dimension Data (August 1999 — March 2004)

I was employed by Dimension Data as their senior UNIX systems engineer at their “bridge” at Epsom Downs in Randburg and later as Technical Team-Leader for their Global Services Support Team.
My duties originally included the management of the “Facilities” (Back-end Support) Team – including the UNIX, the Windows NT, the Checkpoint Firewall-1 and the Network Administrators. Subsequently I became an internal consultant to allow me more time to be involved in technical matters and architectural design.
I assisted the GSOA (Global Services Operating Architecture) Team in defining a Operational Distribution system for GSOA programs and data and in defining and implementing a support version and configuration management system.
After that I worked with “Dimension Date Professional Services” on-site at their clients as a UNIX and Network Management resource, assisting in resolving UNIX systems and services problems and as an integrator and troubleshooter.
Reason for Leaving:
I wanted to diversify my skill set while still specialising in Unix and Linux. Vodacom afforded me the opportunity to accomplish this goal.

3.5 Advantage Group (November 1998 — August 1999)

Assisting Advantage Group’s UNIX Subdivision’s clients and doing the Groups’ UNIX Administration and Web Development.
The Advantage Group was an initiative to supply the computer industry in South Africa with high quality and professional support resources.
One of my sites was the “Academy of Computer Education” where I trained students on OpenServer 5 and UnixWare 7 Advanced System Administration and Network Administration as part of The Santa Cruz Operation’s ACE (Advanced Certified Engineer) Certification.
In addition to the Academy I also assisted Pin-Point Training as a SCO Instructor at various stages.
Reason for Leaving:
The owner of the company decided to let UniNet lie fallow while he concentrated on his other companies. I left with his blessing and in good will.

3.6 Systems Integration (August 1998 — October 1998)

I was approached on behalf of Systems Integration to fulfil their need of an experienced UNIX Systems Engineer.
The company’s primary requirement was for someone who could assist their clients in resolving UNIX and TCP/IP networking problems in relation to Legato’s NetWorker (a network-based and SAN integrated Backup system). Additional duties included the administration of SI’s UNIX servers and assisting their clients with Disaster Recovery Planning and Management and the support of Legato’s NetWorker.
Reason for Leaving:
Incompatible goals with company. They required me to become a product specialist and I wanted to expand on my UNIX/Networking knowledge. I left in good standing.

3.7 Pin-Point Software (SDD Project) (March 1998 — July 1998)

I was in the employ of Pin-Point Software as a UNIX Systems Administrator and UNIX Support Engineer.
My primary duty was the Operational upkeep of the UNIX Network and Production UNIX Servers at Siltek Distribution Dynamics. Additional duties include the assistance of the Network Engineers during times of heavy workload or in case of UNIX specific network congestion, Troubleshooting of TCP/IP communications issues, Client relations and report-back to the Pin-point managers regarding site-specific issues.
During my time on site I managed to automate the Site-wide UNIX Backup system, and to completely automate the Technical Operational Notification System.
I also assisted the COBOL programmers on-site with UNIX Integration issues.
Reason for Leaving:
Pin-Point cancelled the SDD contract. I was made the offer to join another division being formed at the time or assisting internal IT in their corporate network, an offer I regretfully declined.

3.8 Möbius Group (Datavia Project) (December 1996 — March 1998)

I was originally approached and subsequently employed by Möbius as an on-site consultant for their clients.
I was placed at Datavia (now a member of T-Systems via their acquisition of “Arivia.Kom”) to assist the Datavia personnel with fault-finding and emergency repairs of their mission critical “GEMINI” sites, – then running under OS/2 – some of which sites could cost Transnet, at that point in time, in the region of two million Rand per hour of downtime.
My duties had, however, been expanded far beyond even that; in the end including fault-finding during problematic network, hardware and/or software related faults, arbitrating during contention faults, assisting Datavia LAN Administrators and Network Analysts with OS/2, UNIX and Windows NT system and network related problems and assisting in problem determination of TCP/IP networking and network printing related faults.
Reason for Leaving:
Career decision to specialise in UNIX and UNIX related Networking.

3.9 South African Air Force (January 1986 — November 1996)

My official mustering in the Air Force was “Airspace Control Operator”.
“Airspace Control Operator” is a “GD” (General Duties) mustering, so I, like all “GD” personnel, was allocated various tasks. This included, but was not limited to, being a Information Technology adviser to various units, assisting Infoplan and their representatives on-base with PC-support and Unit personnel with software support, acting as squadron P.R.O. in a couple of instances, keeper of Squadron Lines Books/War Diaries, to Instructor to new Squadron members and Supervisor.
Reason for Leaving:
Opportunity to broaden my Networking experience.